Bhetincha Help Center

Bhetincha is all about finding. Your Local finder, your Local Business Guide. Bhetincha helps you with Finding the right product or service at the right time at the right location. It’s about what you want, who you want it from and where you want it.

Choose from more than 60 thousand businesses in and more than 900 locations and, still increasing.

Bhetincha is a WIN – WIN platform for both buyers and sellers to connect to each other. Bhetincha helps buyer find sellers and sellers find buyers.
Bhetincha makes searching for a business simple. Here’s How you search.

1. Start typing and our auto populated menu will provide you with suggestions to help find what you are looking for. Know what you need? Try a broad search e.g.: “Restaurant” Want a bit more information? Try a specific search: “Chicken sizzler” Know exactly what you want? Great! You can search for a business by name: for e.g. “De Farm House”

2. Use the location search to find a business that’s close by. Just type the Area you want to find the business in.

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Bhetincha is about the community of local businesses and the Local Customers.

With Bhetincha, whether you are just a buyer or a seller, there are a plethora of things you can do.

Businesses can create a Virtual storefront of their Business to provide access to consumers with all the details of businesses( refer to xxxxx link to know how a business can use Bhetincha), and customers can use a few more features than just search. Below is a list of things what customers can do.

• Like a Business
• Send SMS of Business information to your mobile
• Improve Details of Businesses you find incomplete/incorrect.
• Review any Business based on your experience with them.
• Share the Business or the Deal You like.
For customers to use these features, they will however need to create an Individual account with Bhetincha.com.
You can create a profile, upload cover photos, profile pictures, add your address details, social network profile link, and can write basic description about yourself for free. Likewise, you can like, follow the business you like, write reviews on business profile page, share the business or own page on various social media like Facebook, Twitter, Google Plus, Pinterest and many more. Interestingly, you can receive the business information to your mobile by clicking “SEND SMS” button available on business profile page.
Bhetincha is your platform to do Business. Yes, yours. It’s a platform we have built for you, so you wouldn’t have to bother yourself with all the technicalities flowing around in Getting your Business Online. It’s a Platform for you to reach out to thousands of customers every day. It's a serious business. Unlike anything else you have encountered, Bhetincha is all about YOU. It gives you the flexibility to showcase your CORPORATE identity in the subtlest way possible. And yes, the best part; because it's built for you, you can demand Changes and we will do the best we can to cater your requirement.

Bhetincha is the best and the most cost effective platform for businesses to interact with consumers. Keeping things simple yet Going beyond the best, Bhetincha is your business lead generator bringing in more customers to your business irrespective of the industry or the location you are in.
There are a hundred or more reasons for your business to be with Bhetincha. Working in a local market can be tricky at times. Normal is overrated in today’s time and you need to stand out from your competition. With Bhetincha you are not only listing your business but making sure your business is getting found when customers are looking for you.

Here you have control over things letting you choose your target group, your target area and simultaneously keep a direct watch in the markets' latest trend. At the end, you don’t want to miss a chance to sell, do you?
Using Bhetincha is as Easy as counting 1 2 3. The Only thing you need is a computer, tablet or a mobile with an internet connection. The only thing left for you now, is to create a Bhetincha Business Portfolio. A Bhetincha business Portfolio consists of 2 elements. Bhetincha Listing & Bhetincha profile. Possibilities of what you can do with your Bhetincha Business Portfolio are unlimited. Create a Bhetincha Business Portfolio and see it for yourself.
A Bhetincha Business Portfolio - BBP is a combination of Bhetincha Listing – BL and Bhetincha Profile – BP. It is virtually your storefront. It not only contains your very vitals like your Business name, your business tagline, Your Contact address, your Contact Numbers but also includes your Business description, the products or/and services you cater, Your Business on Google map, your specialities, the year you started this business, all about your team members, your business working hours, pictures, video, your social network and a lot more.
First things first, it’s always recommended that you open as many doors to customers as you can. The more ways and channels customers can access your Business, the better. If you already have a business website, that’s really great. It is commendable that you have taken time and invested your hard-earned money in getting your business online by creating a website. Building a website is great but building an effective website is more important. If you are not technical and you got your site developed from somebody else here are a few questions we would like you to look at.

• Is your business website Search Engine Optimized?
Because if it’s not, your chances of getting found in prominent search engines like Google are negligible.

• Is your website Mobile Responsive?
Google’s move to include mobile-friendliness as a significant ranking factor for its mobile search results has put pressure on websites to be mobile responsive. According to Google, 50% of Mobile Users Prefer a Mobile Browser to a Mobile App

• Do you have the access to update your content on the site?
Handcrafted, well written contents are always pleasing to read and Google refers to these contents as Organic content and you have more chances of ranking well with professionally written content. So having a website with a dynamic CMS (content management system) is Vital to any website's success. Every Bhetincha profile gives you the access to edit/add and remove any content you have published.

• Do you have access to your website analytics?
With your website analytics, you could figure out the web traffic of your site i.e. the number of people visiting your website, furthermore where they are coming from and most importantly for you to calculate how your website is returning you on the Investment you have made.

• When was the last time you checked your site’s Performance?
How fast does your webpage load, how long does it take for your pictures to load and things as such are important aspect that must be looked at. A recent research revealed that Customers are more likely to switch to a competition if your webpage takes longer to load.

These are only a few of the many components that would make your website effective and your investment worthwhile.

Bhetincha is professionally engineered for you, by Industry experts with years of experience and on top it’s all about the ease of customers. Let’s be honest. As a consumer, how many websites do you refer to daily for your own business needs? Probably a very few, and the one that you might be using often would be Google. Isn’t it?

Bhetincha not only gives you a readymade platform for your business but it’s simple to use and gives you leverage over search engines like Google. When searching for your business or products you sell, your Bhetincha Business Portfolio is more likely to show up. Additionally, updating information in a Bhetincha Business portfolio is just a click.
Yes, we do agree. Facebook is free. Absolutely!!!And considering today's digital age Facebook is almost the no. 1 activity on the web, even in a country like ours. So, it makes sense if you ask “Why am I paying for a Bhetincha Business Portfolio when I could create a free Facebook profile?”

And we agree that Facebook has its share of great benefits, but there are a few major setbacks because of which you must still invest in a local listing, in this case a Bhetincha Business Portfolio. We are going to break the reasons down to 5 major issues.

1. Your Bhetincha Business portfolio now is your Virtual storefront:
Today, with the presence of web all over, People prefer using internet to find out more about the company rather than visiting a storefront straightaway. With a Bhetincha Business Portfolio, you give more access, flexibility and freedom to your consumers allowing them to go through the products and services you have to offer at their ease. With only a Facebook page, you would weaken your corporate and professional identity.

2. With only a Facebook page, you will always struggle to Rank top
Business is a Growing phenomenon. Customer loyalty is always needed and appreciated by any business. However, in this era of cut throat competition we would need new customers joining us while we retain our loyalists.

Building a website and optimizing the same for search engine could put a hole in your pockets. Bhetincha Business Portfolio is search engine optimized and adds more transparency for you as well your customers, with every element of business already inbuilt there. Now, you wouldn’t want to limit yourself with just one Facebook page, would you?

3. Facebook Limits Flexibility.
Entrepreneurship is about breaking the comfort zone mentality. Facebook with all its amazing features are very limited in terms of what you can do and how you want to put things forward. Yes, there are photo libraries and posts that you can do but there is a limitation on the content you put up and yes of course with you wanting to make sure your posts perform better, there’s always money you have to pay for.

4. It’s all about the usage.
People use Facebook to socialise more than product or service searches. While you might have a thousand of likes on your Facebook page, getting them to visit you when they require a service or product you cater can be tricky. Like has become more of a compelling action to socialise than choice. It's seen that when it's about a purchase people tend to go everywhere else but Facebook.

5. Facebook Has Limited analytics
While Facebook has amazing analytics, when looked at details and stats its nowhere close to what Google offers. Google analytics offers amazing insight into how users are interacting with your Bhetincha Business portfolio. Every portfolio is embedded with Google analytics which gives you an edge over your competitors.

Yes, it cannot be denied that Facebook is one great social media and has become one integral part of any business’s marketing activity. However, Facebook should not be the only ground you would want to put your business on.
As said before, a Bhetincha Business portfolio is a combination of both Bhetincha Listing and Bhetincha profile. Once you have both of these, you will not only have a strong search engine optimized web presence, but a gesture of your intention to inform customers of your existence.

A Bhetincha Business portfolio gives you an immediate access to prospective and potential buyers, people looking to buy. With a display of almost every bit of Information business holds, customers are bound to come to you. Below are a few facts and figures you would want to look at regarding local search.

• 93% of consumers use internet when researching local products/services (BIA/Kelsey)

• 32% of consumers are more likely to contact a local business if they have an Online Portfolio.(Bright Local business websites survey, January 2014)

• 98% of searchers choose a business that appears on page 1 of the search results they get.

• 77% of smart phone users contact a business after looking for local Information (Source: The Mobile Movement Study, Google/Ipsos OTX Media CT)

• 59% of mobile users who look for local information visit the business on same day (Source: The Mobile Movement Study, Google/Ipsos OTX Media CT)

• No. 1 reason for doing an online search is to find the location for a ‘known’ business (comScore, Neustar Localeze, 15 Miles – Local Search Study 2014)

Considering the stats above, it is not unwise to say that, creating a Portfolio with Bhetincha is not a choice but a must for your Business.
If you don't have a Business registered in Bhetincha, you can do one simply following the few steps below:

1. Go to http://www.bhetincha.com/

2. If you see the Register your business, fill out your Business name, Mobile Number, Email address, Relevant Username for your business and password. If you don't see the form, click Register your Business, then fill out the form and check the box which says “I agree to user agreement and privacy policy of Bhetincha.”

3. Click signup.To finish creating your account, you'll need to confirm your mobile phone no (link to another help question – how do I finish……. mobile phone number?)

If you already have Business Registered in Bhetincha, you can log into your account by entering your email or mobile number and password and clicking Log in (link to login screen)

Note: you must either have a Business or you must be a service provider to register a Business in Bhetincha.
To finish Registering a Business (link to register a business page) you need to confirm that you own the mobile phone number that you use to register the Business. To confirm your mobile number, enter the code (the code you receive via text message (SMS)) in the Confirm box, that shows up when you log in. Didn't get the SMS? (Link to I didn't receive the code to confirm my mobile phone number)

Confirming your mobile number helps us know we're sending your account info to the right place. Note: Please confirm your mobile number as soon as possible. You will not be able to use your account unless you confirm your mobile number.
If you're registering a new business in Bhetincha and didn't get the code to confirm your mobile phone number:

1. Make sure that you entered the correct mobile number. Don't use any special characters (+ or -) or leading zeros. If you entered the wrong number, you can update it and send the SMS again.

2. Try sending the SMS with the code again. If you see a message that says you've reached the code limit, please wait a couple of days and try again.

3. If the problem still persists, please call our toll-free number 16600-10-20-30 for further help. Please note the toll-free number can only be reached via a NTC number. For Ncell Users, please call our helpline at 01-4215001.

If you added your mobile phone number that is already linked to a Business registered with Bhetincha or an individual profile with Bhetincha, then try with a new mobile number. Note: The Number you sign up with cannot be changed except. You can however add a different number in you profile for your customers to look at.

If you're having trouble registering a business (link to register your business page) with your mobile phone number:

• If you see a message that your mobile number isn't recognized, make sure you typed your mobile phone number correctly.

• If you see a message that reads “The mobile number you specified already exists.” , that means you have already used this number to create an account with Bhetincha or your business already exist on Bhetincha.com If you have not created any account and you feel your number has been misused, please immediately call our toll-free number 16600-10-20-30 for further help. Please note the toll-free number can only be reached via a NTC number. For Ncell Users, please call our helpline at 01-4215001.

If you already have a Business registered on Bhetincha with your mobile number but forgot your password:

• You can reset your password (link to forget my password) and log into your account with a new password.

If you don't have access to that mobile number, you can try these steps (link to I can’t reset my password because I can't access the email address or phone number listed on my account.) to log back into your account.
Adding a phone number to your account:

• Helps keep your account secure

• Verifying your mobile number confirms your Identity.

• Makes it easier to regain access to your account if you have trouble logging in

Keep in mind that you will be in control of the public or private visibility of the number you provide us.
We ask everyone to choose their username relevant to their business or the name they go by in everyday life so that your customers know you. We block the use of certain names to help prevent people from creating fake or malicious accounts. We only allow unique usernames to avoid any confusion.

The username you are trying to acquire might already have been acquired by another user. Try choosing another username.
Claiming your business tells us that you are the rightful owner of the business and getting the ownership of your business on Bhetincha. Claiming gives you total control over your Business, whether that’s your business listing or your Business profile.
Claiming your business is a simple process with Bhetincha.

1. Go to http://www.bhetincha.com/

2. You will see two search boxes. Type the name of your business. If your Business is listed with Bhetincha, the search box will auto populate the name of the business, select the business that is yours.

3. Click Claim this (put the icon of claim this as well)

4. Enter your mobile number that you have registered your business with. You will get a text message on your phone with the verification code

5. Enter the verification code. Please note that the verification code is case sensitive.

6. Please note that this is the only place where you can change your username. This is what your business link will look like - www.bhetincha.com/username

7. So, select carefully and make your username as simple as possible and relevant to your business name.

8. Click own this business

9. You will be prompted to login.

10. Enter the mobile number and password you have setup.

Congratulations, you have claimed and owned your business.
Your business profile in Bhetincha has a lot of space for your business information.
Below are the 3 most important things you have to update for your business to be displayed in search more often.

The primary address - It is basically where your Business is located. This is the first thing you do in your profile. Without the primary address your Business listing would not be displayed in any search.

Enter the district, city and detailed address of your business. Additionally, supply your contact details like your landline number, your toll-free number if any, fax, Business website, Business email along with the name of the contact person, his/her designation, his/her email address and a mobile number. Additionally, you can locate your business in Google map as well. And save the details.

Please note that you have the choice of showing the contact person’s details private.

Business Details / Basic information – a story about your Business which would include your Business name, Business Tagline, Business Category, A Brief Description, The Year you started your Business, Type, size and the operational status.

Deals in – This is what your Business sells i.e. Products and services that you sell. Just name them all.
Below is the list of sections you can update for your customers to look at.

The Core members - basic information of people in your business and their profile

Profile Gallery - Any or every picture relevant to your business, whether it’s your interior or your products or just some of your loyal customers at your business front.

Video - Influence on customers with A Simple Video of Advertisements or events or simply a welcome message.

Specialities - Anything you do add value to the service you provide. Whether it’s a Free Wi-Fi Facility or Simple Home Delivery or simply a complimentary drink, let your customers know.

Working Hours - Telling customers your opening and closing hours makes sense.

Social Network - Network, today is a priceless asset in any given Industry. Display your presence with social networks you are with.
You can see the primary contact info that's shown on your profile (e.g. Business address, Email, Website etc.) in the primary contact info section.

To add or edit the primary contact info that's shown on your profile:

a) Log into your profile.

b) You will see an edit sign (edit icon) on the top right corner of the primary contact info section. Click on it.

c) Edit the details according to your needs.

d) Click on Save Address.
You can see the Basic info that's shown on your profile (e.g. Business Tagline, Business Category, A Brief Description, The Year you started your Business, Type of Business etc.) in the Basic info section.

To add or edit the Basic info that's shown on your profile:

a) Log into your profile.

b) Click on the tab which says Basic info

c) You will see an edit sign (edit icon) on the right corner of the Basic info section. Click on it.

d) Edit the details according to your necessity.

e) Click on Update.
More information section is a Part of basic info and shows the category of your business, the size of your business and the type of your Business. Please follow the steps below to edit the details in the more information section.

a) Log into your profile.

b) Click on the tab which says Basic info

c) You will see an edit sign (edit icon) on the right corner of the Basic info section. Click on it.

d) Edit the details according to your necessity.

e) Click on Update.
The specialities section contains value add services like home delivery, Wi-Fi, etc. To add or edit the Specialities section that's shown on your profile:

a) Log into your profile.

b) You will see an edit sign (edit icon) on the top right corner of the Specialities section and an update button at the bottom of this section. Click on it.

c) Add/Edit the specialities according to your necessity.

d) Click on Update.
You can see your business’s working hours in the working hour section. To add/edit the working hours that's shown on your profile:

a) Log into your profile.

b) You will see an edit sign (edit icon) on the top right corner of the working hours section and an update button at the bottom of this section. Click on it.

c) Add/Edit the working hours.

d) Click on Update.
The core members section on your profile page is where you can add or edit the details of your team member. To add your team member that's shown on your profile:

a) Log into your profile.

b) You will see a Plus icon (edit icon) on the top right corner and an add core team button at the bottom of this section. Click on either of them.

c) Add Photos of your core members by clicking on the add photos button at the top left corner

d) Select a photo and click open Upload

e) Type the full name of the member

f) Type the designation of the member

g) Also provide an email address optionally

h) Provide a brief description of the team member you are adding.

i) Click on the Start button on the right to Upload and save the details.
You can see the details of your team members in the, The core members section. To add/edit the working hours that's shown on your profile:

a) Log into your profile.

b) You will see an edit icon and a delete icon just below the team member you want to edit/delete.

c) To edit the details of a team member, click on edit. Edit the details necessary and click Update.

d) To delete a team member, Click delete. Confirm the deletion by clicking ok.
You can see the details of your products or services in the, we deal in section. To add/edit the Products or services you sell, that's shown on your profile:

a) Log into your profile.

b) You will see an edit icon on the top right corner of this section.

c) To add a product/service to your deals in, type the name and hit enter from your keyboard.

d) To delete an existing deal in click the cross mark on the deal in you want to delete.

e) Click Update.
You can see your social pages that are shown on your profile in the Social network section.

To add or edit a social page that's shown on your profile:

a) Log into your profile.

b) You will see an edit sign (edit icon) on the right corner of the social network section. Click on it.

c) To add a social page click edit

d) Click on add more link and Update

e) To delete a social page, click on the cross icon next to the link and click update.

A cover photo is the photo at the top of your profile, above your Logo Snapshot.

To add or change your cover photo

a) Login to your profile.

b) Hover over the cover image, in the top-right of the default cover photo or your current cover photo

c) Click Upload Cover.

d) Once you choose a photo, click on open to upload the cover photo.

Note: Your cover image has to be at least ………..
The Logo Snapshot is the small thumbnail of mostly used for your business logo.

To add or change your Logo snapshot picture

a) Login to your profile.

b) Hover over the Logo snapshot, Click Upload Logo.

c) Once you choose a photo, click on open to upload the cover photo.

To Upload Photos to your profile gallery:

a) Log into your profile.

b) You will see a Plus sign (icon) on the top right corner or upload photos at the bottom of the Profile gallery section Click on it.

c) Click on add photos on the top left corner.

d) Select one or more photos you want to upload and click on open.

e) Add the photo title and description for the photo/s.

f) Click on start next to the photo or click Upload all on the top.

To edit/delete existing Photos from your profile gallery:

a) Log into your profile.

b) You will see an edit (icon) on the top left corner of each photo. Click on it.

c) To edit any details about the photo, click edit. Edit the Title or the description or both as required and click update.

e) To delete an existing photo from your gallery, click the edit icon and click delete. Confirm the deletion by clicking ok.
As of now, Bhetincha.com has no limitations on the number of photos you can add to your Profile gallery.
To Upload a Video to your profile:

a) Log into your profile.

b) You will see an edit sign (icon) on the top right corner or add video at the bottom of the Video section. Click on it.

c) Paste your desired video URL from YouTube or vimeo on the available text box for Video URL.

d) Click Update

Please note, if you have made a video or have a video, you want to upload to Bhetincha.com, first you will be required to upload the video in YouTube or Vimeo. After the Upload is done, copy the URL of the video from YouTube or Vimeo and paste it in the video URL text box available in the video section on your Business Profile.
As of now, Bhetincha.com only allows 1 video that you can have on your Profile.
To Change an existing Video on your profile:

a) Log into your profile.

b) You will see an edit sign (icon) on the top right corner of the Video section. Click on it.

c) Delete the Current URL and Paste your new desired video URL from YouTube or Vimeo in the available text box for Video URL

d) Click Update.
You can see the Branches of your business in the Branch Tab shown on your profile next to Basic Info.

To add/edit/delete the Branches info that's shown on your profile:

a) Log into your profile.

b) Click on the tab which says Branches

c) To add a new branch, click on the New Branch on the top right corner inside the Branch Tab or alternatively you can choose to click Add Branch button at the bottom of the branch tab. Add title for your branch, your Branch address, Your Branch contact details, Phone numbers and the contact person’s details for that branch. Additionally, you can also locate the branch in Google Map and Click Save Address.

d) To edit any details for a Branch, Click on Edit icon on the bottom right next to the branch you want to edit. Change and edit the details as needed and click Save Address.

f) To delete an existing Branch, click delete. Confirm the deletion by clicking ok.
You can see the discount offers your business has offered in the Offers Tab shown on your profile next to branches.

To add/edit/delete the Offers info that's shown on your profile:

a) Log into your profile.

b) Click on the tab which says Offers.

c) To add a new Discount offer, click on the New Discount on the right corner inside the Offers Tab. Add title for your Offer, A brief description of the product/service you are offering the discount on, select the product/services’ photo, add video link if any and Click Save.

d) To edit any details for a Discount, Click on Edit icon below the offer you want to edit. Change and edit the Deal as needed and click Save.

g) To delete an existing Discount offer, click delete. Confirm the deletion by clicking ok.
After creating a discount offer, you need to be able to show it to your customers and that's what Publish this offer is provided for. After you publish the Discount offers, customers will be able to View your discount offers in the discount section in the Homepage of Bhetincha.com.
To find your account settings, click in the top right corner of your profile and select Settings. From here, you can select the options available.

1. Follows:
Follower settings: It lets you get notified when somebody follows your profile on Bhetincha. You also have the option to get Email Notifications on your Email. This Email refers to your Signup Email (The email you used to sign up with Bhetincha). Business Profile: Turn on alerts and notifies you about:

• The businesses that you followed. This lets you know when the business you followed features its profile.

Discount Offers: Turn on alerts and notifies you on the discount offers by businesses that you followed. This lets you know about any discount offers the businesses you follow publish.

2. Reviews/Likes

Review Settings: This lets you get notifications when someone reviews your Profile, Likes/Dislikes/Or Flags your reviews/replies.

Like settings: This lets you get notifications when someone likes your Profile
You will not be able to change the sign-up Email except when you claim your business.

However, to add/edit/remove the Email addresses on your profile:

a) Log into your profile.

b) You will see an edit sign (edit icon) on the top right corner of the primary contact info section. Click on it.

c) Add/Edit/Remove the emails as required.

d) Click on Save Address
You will not be able to change the sign-up Mobile number.

However, to add/edit/remove the Phone/Mobile number on your profile:

a) Log into your profile.

b) You will see an edit sign (edit icon) on the top right corner of the primary contact info section. Click on it.

c) Add/Edit/Remove the Phone/Mobile number as required.

d) Click on Save Address
Usernames are basically the names for your Profiles URL. Often a variation to your Business or Individual Name. Your user name could by default look like your-business-name or your-individual-name. Bhetincha.com always recommends a username for your profile. You can choose and create your own user name that you find relevant and easy. With an easy username, you would have an Easy URL like www.bhetincha.com/username (e.g. username for Bhetincha is www.bhetincha.com/bhetincha). Your customers can directly reach your profile with this URL.
To Change an existing Video on your profile:
Here are a few things that you should know when you create a unique username:

• You are only allowed to have one username for your profile and you can’t use a username that’s already in use.

• Usernames must only contain alphanumeric characters (A-Z, 0-9), a full stop (“.”), a hyphen (“- “) or an underscore (“_”).
You cannot change your username except in situations where you are registering a new business or claiming the business. That is why we strongly recommend you to be extra cautious while choosing a username when you are registering a new Business and claiming your Business.
If the username you want isn't available, you'll have to pick a new one that's not yet taken.

Please note that the availability of username is on a first-come first-served basis.
To log into your Bhetincha account

1. Go to www.Bhetincha.com

2. Click on login on the top right corner of the page.

3. Enter one of the following:

Email address: You can log in with the email address that you used to sign up to a Bhetincha account.

Phone number: Alternatively you can log in with the mobile number that you used to sign up to a Bhetincha account

4. Enter your password

5. Click Log In
To log out of Bhetincha:

1. Click at the top right of any Bhetincha Profile

2. Select Log Out
Your Business might already be listed with Bhetincha. If that is the case we can help you find it.

All you'll need to know is the name of your business and an email address or a mobile number associated with your account.

If you're still having trouble finding your account, call our toll-free number 16600-10-20-30 for further help. Please note the toll-free number can only be reached via a NTC number. For Ncell Users, please call our helpline at 01-4215001.

Note: once you find the business, you can Claim your business if it is unclaimed and reset your password if it is already claimed. You can then continue using your account.
An email address and a mobile phone number must be associated with every Bhetincha account.

If you already have a Bhetincha account and want to create another, please do so with a different mobile number and Email Address.
If you know your current password, you can change it:

1. Login to your Profile.

2. Click (drop down icon from inside the profile) in the top right corner of any Bhetincha profile and Click (icon of change password) Change Password.

3. Type your old and new passwords.

4. Click Update


If you don't know your current password, you can reset it:

1. Go to www.Bhetincha.com and click login

2. Click Forgot Password?

3. Enter the Email address you used to sign up and click Recover

4. You will receive an Email. Click on the button which reads Reset My Password.

5. You will then receive a message saying your password has successfully been reset and sent to your email.

6. Enter your Email address/ mobile number and the new reset password from the Email and click login.

Note: we recommend you to change the newly reset password as soon as you login.
Email is mandatory for you to be able to recover your account if you have forgotten the password.

If you have lost access to both your email and phone, please immediately call our toll-free number 16600-10-20-30 for further help. Please note the toll-free number can only be reached via a NTC number. For Ncell Users, please call our helpline at 01-4215001.
While you are creating a new password, make sure that it's at least 8 characters long. Try to use a complex combination of numbers, letters and punctuation marks.

If you see a message letting you know the password you entered isn't strong enough, try mixing together uppercase and lowercase letters. You can also make the password more complex by making it longer with a phrase or series of words that you can easily remember, but no one else knows.

We strongly recommend that your Bhetincha password should be different than the passwords you use to log into other accounts.
We can't send you a copy of your password without resetting it. If you're having trouble remembering your password, you can change it something that is easier to remember.
To change your display name on Bhetincha:

a) Log into your profile.

b) Click on the tab which says Basic info

c) You will see an edit sign (edit icon) on the right corner of the Basic info section. Click on it.

d) Edit the Full name as desired.

e) Click on Update.
You can have names written in any language however we recommend that if you are planning to do so, only use language specific names, in the second part as a translation of the English name, as search function in Bhetincha works with the language English and using language specific names spelled in other languages would keep you from showing up in search results. For e.g. Bhetincha (भेटिन्छ)
If you have issues logging into your Bhetincha profile, below are a few things to try:

• Reset your password
• Login with your phone number if you forgot your email address or vice versa.
If you're still having trouble, call our toll-free number 16600-10-20-30 for further help. Please note the toll-free number can only be reached via a NTC number. For Ncell Users, please call our helpline at 01-4215001.
If you can't log in with your mobile number:

• Make sure you enter your entire mobile number that was used during registration, excluding the country code
• Make sure, that you enter the correct password.
If you're still having trouble, call our toll-free number 16600-10-20-30 for further help. Please note the toll-free number can only be reached via a NTC number. For Ncell Users, please call our helpline at 01-4215001.
If you're having trouble logging into your account from the Find My Business page, try these tips:

• Try entering every email address or mobile number you've owned (one at a time). You may have added an email address or mobile number to your account and forgotten about it.

If you're still having trouble, call our toll-free number 16600-10-20-30 for further help. Please note the toll-free number can only be reached via a NTC number. For Ncell Users, please call our helpline at 01-4215001.
This topic should be placed right below How do I change or reset my password?

If you requested a new password but didn't receive your password-reset email:

• Check the spam or junk mail folder in your email account.

• Try to reset your password again.

If you're still having trouble, call our toll-free number 16600-10-20-30 for further help. Please note the toll-free number can only be reached via a NTC number. For Ncell Users, please call our helpline at 01-4215001.
There are basically 2 important types of notifications you get, and they are:

1. Follows:

• Follower notifications: It lets you get notified when somebody on Bhetincha follows your profile. You also have the option to get Email Notifications on your Email. This Email refers to your Signup Email (The email you used to sign up with Bhetincha).

• Business Profile: Turn on alerts and notifies you about the businesses that you followed. This lets you know when the business you followed features its profile.

• Discount Offers: Turn on alerts and notifies you on the discount offers by businesses that you followed. This lets you know about any discount offers the businesses you follow publish.

2. Reviews/Likes

• Review Settings: This lets you get notifications when someone reviews your Profile, Likes/Dislikes/Or Flags your reviews/replies.

• Like settings: This lets you get notifications when someone likes your Profile
The privileged feature of publishing discounts is only given to the subscribed Businesses.

To know more on how to subscribe refer to http://bhetincha.com/pages/bhetincha-advertisement-solutions
The privileged feature of Profile Display is only given to the subscribed Businesses. To know more on how to subscribe refer to http://bhetincha.com/pages/bhetincha-advertisement-solutions
The profile you have built cannot be viewed by any of your customers until you subscribe your business with Bhetincha. To know more on how to subscribe refer to http://bhetincha.com/pages/bhetincha-advertisement-solutions
Improve Listing is a feature with which you can report any inaccurate information that you may find in any businesses with Bhetincha.

You must be logged into Bhetincha to use this feature.
Send SMS is a feature with which you can get the vital business information like Business name, Business address, Contact persons Details if available and the contact number of the business on your mobile as a text message.

You must be logged into Bhetincha to use this feature.
If you have problems logging in, check the following:

• That you are entering your email address/mobile number exactly as you registered it

• That you are entering your password correctly

• That you have cookies enabled in your browser

• That a personal firewall or similar internet security software, such as Norton Internet Security, Symantec, ESET, etc. does not block cookies
If you can't remember your password, here is how you reset your password.

I. Go to the Log in page and click on 'Forgot your password'. Type in the email address that you use to login to your account and click on Recover. This will send an Email to your email account.

II. Once you receive the email, click on recover my password. You will be redirected to bhetincha page with a message that says your password has been successfully reset.

III. You would get another email with a secure auto generated password.

IV. Use Your Email address /mobile number and the new password to login to your Bhetincha Account.


We strongly recommend that you change your password rather than using the same auto generated one. (Hyperlink to how do I change my password)
Please contact us and we'll do it for you!
If you can't find an answer to your problem in the FAQs, go to the contact us page and describe your problem in detail. This will help us understand your problem and quickly find a solution
At Bhetincha, we strive at helping consumers make smarter local buying decisions. Consumers say that they appreciate other people’s evaluation when comes the time to make a purchase decision. So, we have introduced our reviews program. With our reviews program, business-owner will have the opportunity to showcase their clientele’s appreciation or get valuable feedback to improve it continuously.
Writing a review is simple and empowering. Reading reviews will help you make the right purchase decision! Here's a little more insight to help you make the best of this program.

First and foremost, we encourage users to share their opinions and experiences for any business type. Bhetincha.com’s users can enter reviews on any business, from a restaurant or hotel to a dentist clinic or car repair shop.
• All reviewers must first be logged in, before sharing an experience.

• Once logged in, a reviewer can submit reviews on any business they have encountered. A reviewer can review the business, service or product's overall performance.

• Your opinion will reach further than you think!
• All business owners' profile pages are equipped with the review section dedicated to presenting all reviews received from our online visitors.

• These listed reviews are a trustworthy source of information for online visitors that are in the process of selecting a service or product business provider.

• Reading through the detailed reviews will also enhance the online experience by presenting relevant information to the users.
• As a Business in Bhetincha, you are entitled to respond to any of your reviews submitted through the Bhetincha.com reviews program by clicking on the Reply button in the review section after you are logged in.

• Bhetincha.com encourages all business owners to respond to positive and constructive reviews on their business to create a rich and highly visible dialogue with online consumers.
• Reporting inappropriate reviews from the Bhetincha.com reviews program is a service available to all Businesses. This feature can be found in the Business Profile Reviews section. You can report inappropriate content by clicking on the Report button.

• Bhetincha.com encourages all business owners to respond to positive and constructive reviews on their business to create a rich and highly visible dialogue with online consumers. • Every review marked as inappropriate by our advertisers will be sent to the Bhetincha.com’s executive steering committee for further consideration and assessment.

• Bhetincha.com encourages all business owners to respond to positive and constructive reviews on their business to create a rich and highly visible dialogue with online consumers. • BHetincha.com will confirm a decision via email or by phone within two business days, directly to any businesses that is engaged in this process. Depending on the case, reviews may be suppressed from Bhetincha.com to ensure we keep our content in line with our program guidelines and quality standards.
Reviews allow you to share your opinion on any business listed Bhetincha.com by writing a review on that business. All the reviews will be published in the "Reviews" section on the Business Profile page. These reviews will be available to our online users to help them make smarter local business decisions. You must be a logged in user (with a registered Bhetincha account) in order to enter reviews. Once logged in, you will be able to share your experience via a review If not already done, learn how to initiate yours.

In order to provide an open, constructive dialogue between our online users and business owners, business owners will be able to respond to any review submitted.
Any content that contains inappropriate or abusive language, that entails privacy or liability issues will automatically be rejected.
Bhetincha.com believes that reviews should be authentic and honest. If you feel a specific review should have not been published, please let us know by clicking on ‘Report this review’ link found at the bottom of every review, within the Business Profile Reviews’ section. These reports will be closely monitored and may undergo a moderation process to reassess a review deemed inappropriate. Bhetincha.com reserves the rights to remove reviews if necessary.
Bhetincha.com encourages all business owners to respond to positive and constructive reviews on their business. This feature can be found in the Business Profile Reviews section, click on “reply” link located at the bottom of every review.
Reporting inappropriate reviews is recommended and is available to all business owners. This feature can be found in the Business Profile Reviews section, click on the ‘Report’ link located at the bottom of every review.

To initiate the request of evaluating the review please select the ‘Report inappropriate content’ button.

Bhetincha.com will reassess the review and contact you within 48 business hours to inform you of our decision to maintain or remove the review.
If you can’t find an answer to your question in the FAQs, go to the contact us form and describe your question in detail. This will help us understand your problem and quickly find a solution.
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